Frequently asked questions
Do I need to pre-register for classes?
Yes! Due to new COVID19 policies, you must sign up online or through our app. Do your best to arrive early - we suggest being on your mat 10 min before class starts. We are currently limiting capacity to 10 per class to allow for social distancing, signing up ahead of time gauruntees your spot. Please note that if you sign up and fail to come to class, and do not remove yourself from the class at least 90 minutes before class starts, you will be charged a $15 cancellation fee - this fee is non-refundable. You must arrive by the start of class time or else you will be considered a no show. Our goal is to make sign in easier and touchless to keep us all safe. We appreciate your understanding!
How do I cancel my membership?
To cancel your membership, please email us. We will be happy to help and may even have suggestions on how to get the most our of your IWY journey. We do require a 30-day notice for canceling your membership. See all Terms & Conditions for cancelling memberships.
Am I allowed to bring my cell phone in the studio?
No. Cell phones are not allowed inthe studio to respect the silevce for fellow yogis. We ask that all cell phones stay on silent in the lobby. Please be advised that IWY is not responsible for any lost or misplaced items. However, we do have security cameras for your safety and security. If you need your phone with you for proessional or emergency reasons, please chat with your instructor before class starts.
I arrived a few minutes late & the door is locked. Why?
For the safety and security of our students, we lock our yoga studio doors during class. Studens will only be allowed in the studio 15 minutes prior to class and for 15 minutes after class. Doors will be locked outside of those times.
Is there a minimum age to attend IWY?
Students should be at least 16 years old. All minors (under 18) must have a parent waiver signed prior to practicing. The parent or gaurdian must create an account with us (not a membership) and add the minor to their account.
I'm pregnant - can I still take classes? What if I have heart condition?
we highly recommend talking with your doctor. They know what's best for you and your situation. Be sure to always consult with your physician before you take any yoga classes while pregnant.
Does the studio have showers?
We do! Please bring your own towel and shower necessities if you need to use the shower. For the safety of our students during COVID19, the showers are currently unavailable for use, due to our Safe Studio Standards.
I have never done yoga before, can I still come to class?
Absolutely! Everyone feels slightly awkward coming into a new space and trying new things -- even students who ahve been practicing yoga for years. IWY prides ourselves on being able to teach every body, no matter what their level. It's our job to show you how yoga works.
Can I bring my kids?
Students should be over age 15 to attend classes with us. High School Students are eligible for a discounted membership. If you're interested in practicing with your younger children, consider private family lessons with one of our instructors. We also offer Kids Yoga classes through out the year. Be sure to check out our upcoming events for more information.